Terms and Conditions

1. Agreement to These Terms

These Terms govern your use of the Life in the UK Exam Kit - LINUK website and iOS application (together, the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

For the iOS application, Apple's Standard Licensed Application End User License Agreement also applies. You can read the Apple Standard EULA.

2. About LINUK

LINUK is an independent, unofficial study aid for the Life in the UK test. We are not affiliated with, endorsed by, or connected to the UK Government, the Home Office, or the official test administrator. Practice results do not guarantee success in the official examination.

3. Accounts and Communications

Account creation is optional. You are responsible for maintaining the security of your account and for activity performed through it. We may send transactional messages needed for login, security, purchases, and support. Marketing messages are optional and require separate consent where required by law.

4. Free and Premium Access

No payment is required to use the free features. Free users can access practice questions and a limited number of mock tests. Optional premium access provides unlimited mock tests and additional study and progress features. We may adjust free and premium features prospectively, but changes do not remove access already granted by an active purchase except where required for security, law, or misuse.

5. Mobile Purchases and Subscriptions

• Weekly Premium: an auto-renewable subscription billed weekly
• Monthly Premium: an auto-renewable subscription billed monthly
• Lifetime Access: a one-time purchase, not an auto-renewable subscription

The price and applicable currency are displayed by the Apple App Store before purchase and may vary by country. Payment is charged to your Apple account at confirmation. Weekly and monthly subscriptions renew automatically unless cancelled before the end of the current billing period. The store may charge renewal within the period stated in its terms.

You can manage or cancel an Apple subscription in your Apple account subscription settings. Deleting the LINUK app or account does not cancel a store subscription. Refund requests for mobile purchases are handled by Apple under its App Store policies.

6. Website Purchases

Website purchases are processed by Stripe. The checkout page displays the plan, billing period, price, and any renewal terms before payment. Recurring website plans can be managed or cancelled through the billing portal. Cancelling renewal is different from requesting a refund: check the portal for your access end date, and email info@linukonline.com for cancellation or refund assistance. Lifetime Access is a one-time purchase without automatic renewal; it grants access for the life of the service, subject to applicable consumer rights.

Where UK consumer cancellation rights apply, you normally have 14 days from entering the contract to cancel a distance contract for services or digital content. For digital content supplied during that period, the right is lost only where the legal conditions are met, including your express consent to immediate supply and acknowledgement of losing that right. Simply using the site or accepting these Terms does not itself waive your statutory cancellation rights. Send your cancellation request to info@linukonline.com, identifying your account and purchase; you do not have to use special wording. Statutory rights concerning faulty or misdescribed content remain unaffected.

7. Account Deletion

Signed-in mobile users can permanently delete their LINUK account from Settings → Delete Account. This removes the mobile backend account and associated stored application data, and clears local app data. Third-party customer deletion may require follow-up; a separate website account and payment records are not automatically erased by this action. Email info@linukonline.com for website-account deletion or other data requests. Account deletion cannot be undone and does not cancel an App Store or Stripe subscription. Manage cancellation through Apple or the website billing portal first.

For privacy details and other data requests, see our Privacy Policy.

8. Intellectual Property

The Service, software, design, original text, graphics, and databases are owned by or licensed to LINUK and protected by applicable intellectual property laws. Practice content is based on publicly available information. We do not claim ownership of official government materials or affiliation with their owners.

9. Acceptable Use

You must not:

• Use the Service for illegal, fraudulent, or abusive purposes
• Interfere with the Service, its security, or other users
• Copy, resell, scrape, reverse engineer, or distribute protected parts of the Service without permission
• Share account credentials or attempt to obtain another user's account or purchase
• Use automated systems in a way that overloads or damages the Service

10. Availability and Changes

We may update the Service, correct content, introduce new features, or suspend parts of the Service for maintenance, security, legal, or operational reasons. We do not guarantee uninterrupted availability. Material changes to these Terms will be posted with an updated date and will apply prospectively as required by law.

11. Disclaimers and Liability

The Service is provided for educational purposes and on an "as available" basis. Nothing in these Terms excludes liability that cannot lawfully be excluded, including applicable consumer rights. To the maximum extent permitted by law, LINUK is not liable for indirect or consequential losses arising from use of the Service.

12. Governing Law and Contact

These Terms are governed by the laws of England and Wales, without limiting mandatory consumer protections that apply where you live. Courts with jurisdiction under applicable consumer law may hear disputes.

Questions about these Terms can be sent to info@linukonline.com or through our contact page.