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We love hearing feedback and feature requests. Submit the form below and we will get back to you within 1-2 business days.

What we can help with

  • Questions about practice mode, mock tests, and how the question bank works.
  • Premium subscriptions, including cancellations and refund requests.
  • Account deletion requests and other data or privacy requests.
  • Bug reports, incorrect answers or explanations, and feature suggestions.

Response times

Messages are answered within 1-2 business days. Please include the email address on your LINUK account so we can find it, and describe what you saw and what you expected if you are reporting a problem.

Before you write

Most questions about the test format, the 75% pass mark, booking, and how long to prepare are already answered on the FAQ page and in the complete guide to the Life in the UK test. LINUK is a study platform and is not affiliated with the Home Office, so official bookings and results have to go through GOV.UK.